Now · Specialist (Lead), AI Solution & Platform at True Digital Group

Sattaya Singkulสัตยา สิงห์กุล

AI Solution Lead · Research → Production · On-prem AI · AI Products

I turn AI research into production systems that create real value, run at scale, stay on-premise and that people actually use.

What matters is the value AI creates. I take ideas from research to architecture to production rollout — at scale, or fully on-premise where data can't leave — with LLMs, multi-agent systems and voice as the tools.

6+
years shipping AI to production
800K
monthly users on my voice assistant
2,300
call-hours a day on one on-prem GPU
11
peer-reviewed papers
6
patents in process

Worked & published with

  • True Digital
  • KBTG
  • Synthesia
  • Dolby
  • SCB
  • NECTEC
  • Mahidol
  • KMITL
  • AIAT
  • IEEE
  • ACM
  • Springer Nature
  • Microsoft
  • Wisesight

01What I do

End-to-end AI, products that ship, and AI that runs on your own servers

Three things I'm hired for — each backed by systems running in production today.

  1. End-to-end AI solutions

    I own the whole system, from architecture to production rollout: speech in, agents and retrieval in the middle, speech out — plus the evaluation that keeps it reliable.

    800K
    MAU on a voice assistant I designed end to end
    93%
    of call-center use cases covered by an LLM reasoning system
    • ASR
    • Multi-agent
    • RAG
    • MCP
    • TTS
    • LLM evaluation
  2. AI products that ship

    I work with product teams to decide what the AI should do, then build it and measure it with real users — not demos.

    80%
    of KBank customer chat automated, 300K hours saved
    ~11
    AI health-tech projects delivered as product owner
    • Product strategy
    • Conversational AI
    • Experimentation
    • Team lead
  3. On-premise & efficient AI

    Private models where data cannot leave the building — quantized, batched and sized to run on the hardware you already have.

    2,300
    call-hours a day on a single RTX Pro 6000
    6
    call-center sites under PII masking in a security-compliance zone
    • vLLM
    • llama.cpp
    • ONNX
    • Quantization
    • Streaming inference
How I build a voice AI system
  1. Voice inStreaming audio from app, phone or device
  2. ASRThai & English speech-to-text, diarization, PII masking
  3. AgentsMulti-agent orchestration · RAG · memory · MCP tools
  4. LLMOn-premise (vLLM, llama.cpp) or cloud (Vertex AI)
  5. TTSNatural Thai voice back to the user

Evaluation · observability · FinOps — every stage measured in production

02New research

See inside any AI model before you download it

My newest work: an open method and tool that reads a model's architecture from its file header.

AI Expo Thailand 2026 · Squeeze Until It Breaks: A Hands-On Edge Inference Contest · Sat 7 Nov 2026, 14:00–15:00 · Builder Stage

AI Model Explorer

A free, open-source tool that opens any Hugging Face model and shows its parts, sizes and precision from the safetensors header alone, without downloading the weights. Runs in the browser, as a command-line tool and as a Python package. I built it for my workshop, then turned the method into a paper: most of a model's architecture can be recovered from the tensor names and shapes in a file header of a few tens of kilobytes. Applied to 12,974 Hugging Face repositories, it also shows how open models have changed: mixtures of experts went from 0% of popular language models created up to 2022 to 42% of 2026 releases.

pip install ai-model-explorer

Open the explorer Hub census Read the paperHow it works

96.8%
per-tensor role accuracy on 510 architectures
95.0%
with every tensor name replaced by a random token
12,974
Hugging Face repositories in the Hub census
80 KB
median header read per repository, in place of the weights

03Highlights

What I've shipped

Production AI systems I designed or led — measured by what they do for real users.

  1. TrueX · True Digital Group

    Voice AI Assistant

    800Kmonthly active users

    • Multi-agent LLM with voice interaction for IoT control.
    • Real-time interaction with memory and tool integration (MCP).
    • 2M+ downloads on the TrueX platform.
    • Multi-agent
    • MCP
    • ASR
    • TTS
    • RAG
  2. Security compliance zone · 6 sites, Thailand

    PII Call-Center Blinding

    2,300call-hours per day on one RTX Pro 6000

    • Speaker-attributed transcription with PII masking for insurance call-center scripts.
    • Large-model batch optimisation sized to run on a single GPU.
    • ASR
    • Diarization
    • PII masking
    • Batch inference
  3. KBank · KBTG

    Chatbot Automation

    80%of customer chat traffic automated

    • Saved 300,000 customer hours.
    • Conversational AI
    • NLP
  4. KBank · KBTG

    Call-Center AI System

    93%of call-center use cases covered

    • LLM-based search and reasoning for agents.
    • LLM
    • Search
    • Reasoning

04Experience

Where I've worked

Telco, banking, research labs and an AI-video startup — from Thai NLP research to leading production voice AI.

  1. Specialist (Lead), AI Solution & Platform

    True Digital Group

    Bangkok, Thailand

    May 2025 – Present

    Technical AI lead for production voice and LLM systems on the TrueX platform.

    • Built and deployed a production AI voice assistant on a multi-agent architecture, serving 800K MAU and 2M+ downloads on TrueX.
    • Own end-to-end design of AI systems for large-scale users, from architecture to production rollout.
    • Designed LLM systems with RAG, memory and tool orchestration (MCP) for real-world interaction and IoT control.
    +4 more
    • Lead architecture integrating ASR, TTS, LLM reasoning, on-premise AI and real-time interaction pipelines.
    • Established evaluation frameworks for LLM systems covering performance, robustness and reliability.
    • Partner with product on AI features; mentor engineers and set technical direction for multi-agent work.
    • Author of 6 patents on RAG and AI agent systems (in the publishing process).
    • Multi-agent
    • MCP
    • RAG
    • ASR / TTS
    • On-prem AI
    • LLM evaluation
  2. AI Research Engineer (advanced level)

    KASIKORN Business-Technology Group (KBTG)

    Bangkok, Thailand

    Feb 2022 – Apr 2025

    Research-to-production NLP, speech and LLM systems for banking.

    • Research Engineer B2 — Human-Computer Interaction Expert · Apr 2024 – Apr 2025
    • Research Engineer B1 — Voice Specialist · Feb 2022 – Apr 2024
    • Built conversational AI that automates 80% of KBank's customer chat traffic, saving 300,000 customer hours.
    • Designed an LLM-based search and reasoning system covering 93% of call-center use cases.
    • Developed sentiment analysis, ASR, TTS and knowledge-retrieval pipelines across support, analytics and automation.
    +2 more
    • Presented AI solutions to technical, non-technical and executive audiences.
    • Presented 4 research papers at ACM, IEEE and Springer venues.
    • Conversational AI
    • LLM search
    • Speech
    • Sentiment
    • Banking
  3. Research Assistant (NCR)

    National Electronics and Computer Technology Center (NECTEC)

    Pathum Thani, Thailand

    Jun 2020 – Dec 2020 · Jul 2021 – Dec 2021

    Thai speech and NLP research in the Speech and Text Understanding lab.

    • Researched Thai speaker verification and diarization robust to noisy, reverberant audio (Kaldi, PyTorch).
    • Deployed Thai speaker-verification models to the 'AI for Thai' API platform.
    • Speaker verification
    • Diarization
    • Kaldi
    • PyTorch

05Worldwide

Built in Bangkok, working across borders

Seven countries so far: research and product work with teams in the US, UK, Singapore, India and Australia, competitions and exchanges across Asia, and papers at ACM, IEEE and Springer venues.

  1. ThailandBangkok

    • Home base — True Digital Group, KBTG, SCB, NECTEC, KMITL2016 – now
  2. United States

    • Confidential AI Research Project
  3. United KingdomLondon

    • Research Scientist at Synthesia (remote)2023 – 2024
  4. Singapore

    • Confidential AI Product
    • Represented Thailand at the CIMB 3D Conquest coding track2018
  5. India

    • Confidential Human in AI Development
  6. Australia

    • Speech/Audio AI intern at Dolby Laboratories (remote)2021
  7. JapanKurume

    • SAKURA exchange researcher, Kurume National College of Technology2017

06About

What I'm good at

AI engineer with 6+ years of experience building production-grade AI products with LLMs, NLP, voice, multi-agent and on-premise AI systems. I design and deploy end-to-end systems that serve large user bases — conversational AI, voice assistants and intelligent automation — and turn research into products with measurable user and business impact.

สัตยา สิงห์กุล — วิศวกร AI จากกรุงเทพฯ ประเทศไทย เชี่ยวชาญการสร้าง AI แบบ end-to-end ตั้งแต่ออกแบบสถาปัตยกรรมจนขึ้น production ทั้ง AI product, ระบบ AI on-premise, LLM, Voice AI, NLP และ multi-agent ให้บริการผู้ใช้จำนวนมาก ตั้งแต่ผู้ช่วยเสียง แชตบอต ไปจนถึงงานวิจัยด้าน speech และภาษาไทย

Thai — NativeEnglish — CEFR B1 · professional working proficiency

Strengths

  • End-to-end AI & LLM systems
  • AI product & applications
  • On-premise AI
  • System architecture & engineering
  • AI product strategy
  • Data & AI infrastructure
  • Conversational AI
  • AI evaluation & optimization
  • AI experimentation
  • Collaboration & leadership

Toolkit

LLM / GenAI

  • RAG
  • Multi-agent systems
  • Prompt engineering
  • LangChain
  • MCP
  • llama.cpp
  • vLLM

AI / ML

  • NLP
  • Speech processing
  • PyTorch
  • TensorFlow
  • NeMo
  • Hugging Face
  • Quantization

GenOps

  • FastAPI
  • Docker
  • CI/CD
  • ONNX
  • Streaming inference
  • Observability

Programming

  • Python
  • SQL
  • JavaScript
  • Rust

Cloud

  • GCP Vertex AI
  • Secret Manager
  • Apigee

07Research

Papers & patents

Speech emotion recognition, Thai speech and language, wake-word detection and spoken question answering.

11
peer-reviewed papers
7
as first author
2
Q1 journal papers
6
patents on RAG & agents
  1. 2026

    Reading the Architecture off the Weights: Manifest-Only Model Anatomy and a Census of 12,974 Hugging Face Repositories

    PreprintSole author · first author

    Preprint · Method behind AI Model Explorer and the Hub Weight Census

  2. 2025

  3. 2024

    Teacher-to-Teacher: Harmonizing Dual Expertise into a Unified Speech Emotion Model

    IEEE SMC 20241st of 3 · first author

    Conference · Presenter · Rank B · HSRI-funded

  4. 2023

    Residual, Mixer, and Attention: The Three-way Combination for Streaming Wake Word Detection Framework

    APSIPA ASC 20231st of 3 · first author

    Conference · Presenter · Best Paper session

All 13 publications

08Blog

Writing

Lessons from building voice, LLM and on-premise AI systems in production.

  1. Featured· 11 min read

    Reading a model's architecture from its safetensors header, and what 12,974 Hugging Face models reveal

    Model anatomy from tensor names and shapes alone: 96.8% role accuracy on 510 architectures, a census of 12,974 Hub repos, and AI Model Explorer as a web app and Python package.

    ResearchOpen sourceQuantization

  2. · 7 min read

    Why emotion models fall apart outside the lab (and what actually helps)

    Speech emotion recognition looks solved on benchmarks and breaks on real calls. A researcher's tour of domain shift, speaker leakage, metric learning and self-supervised features.

    ResearchVoice AI

  3. · 2 min read

    FinOps-Estimator: sizing GPUs for a voice AI pipeline

    An open-source tool that turns concurrency and model choices for STT → LLM → TTS into VRAM, RAM, CPU, TFLOPS and cloud or on-prem cost.

    On-prem AILLM servingOpen source

Read the blog

09Open source

Code I've published

  • ai-model-explorer

    See any Hugging Face model part by part without downloading it: architecture, parameters and precision from the safetensors header. Web app, CLI and Python package (pip install ai-model-explorer), plus a census of 12,974 Hub repositories.

    JavaScript · 2026 · live demo

  • FinOps-Estimator

    Capacity planning and FinOps estimation for conversational-AI pipelines: VRAM, latency budgets and GPU cost for STT, LLM, TTS and RAG workloads.

    TypeScript · 2026 · live demo

  • Thai-TTS-Evaluation

    Evaluation scripts for Thai text-to-speech, focused on speaker tone and pronunciation.

    Python · 2024

  • Self-Supervised-LTMMv2

    LTMMv2 — notes on a self-supervised Thai speech foundation model.

    2024

  • CHiME4-SER-Conv-TasNet-Speech-Enhancement

    Conv-TasNet speech enhancement on CHiME-4 with ESPnet, used ahead of speech emotion recognition.

    Python · 2023

  • Vector-Database-Practice-Courses

    Coursework notebooks on vector databases and semantic search.

    Jupyter · 2026

  • Thai-Biaffine-Dependency-Parsing

    Biaffine dependency parser for Thai on Universal Dependencies treebanks.

    Python · 2022

10Education & awards

Recognition

2019 – 2025

Master's Degree in Information Technology

King Mongkut's Institute of Technology Ladkrabang (KMITL)

GPA 4.00

  • Outstanding Oral Defense Award
  • Innovator's Promising with Honor Scholarship

Thesis: Verify-to-Classify: A Separation Learning for Generalized Speech Emotion Recognition

2016 – 2020

Bachelor's Degree in Information Technology

King Mongkut's Institute of Technology Ladkrabang (KMITL)

GPA 3.74

  • First-Class Honors
  • Business Intelligence program

Honours & awards

  • 2026Outstanding Project Recognition · True / CP Group
  • 2025Star Award 2025 — Team Award · KBTG
  • 2024Star Award 2024 — Outstanding Award · KBTG
  • 2020Bronze Medal, Super AI Engineer · AIAT Thailand
  • 2020Multiple awards, Super AI Engineer — top 5–10 of 2,059 candidates · AIAT Thailand
  • 2020Winner, Thai ASR Hackathon · NECTEC · Super AI Engineer
  • 2020Top 3, IRPC Hackathon · Super AI / IRPC
  • 2020Top 5, DENSO LASI Hackathon · Super AI / DENSO
  • 2019Best Progress & Effort Award; Popular Vote Award · KBTG Machine Learning Bootcamp
  • 2018Thailand representative, CIMB 3D Conquest (coding track, Singapore) · CIMB
  • 2016Winner, Cyfence Cybercop Contest · CAT Telecom

Certificates

  • Google AI Professional
  • Google DeepMind — AI Research Foundations (path series)
  • Google DeepMind — Train a Small Language Model (advanced skill)
  • Google — MLOps for Generative AI
  • Microsoft DAT210x — Programming with Python for Data Science
  • Chulalongkorn University — IT Security; Intro to Data Analytics and Big Data

11Community

Reviewing, mentoring & teaching

  • Technical program committee & reviewer

    IEEE Access, ACM TALLIP, IJEECS · IEEE ICITEE 2025, Springer ICONIP 2025, ACM ICMR 2024

    Reviewing NLP, audio and vision research.

    2021 – present

  • AI technical committee & teaching assistant

    AIAT — Super AI Engineer, seasons 2–5

    Mentored teams on Thai NLP, speech and LLMs; several went on to win hackathons and team awards.

    2022 – 2025

  • Guest lecturer

    Huachiew Chalermprakiet University

    AI futures, speech recognition, image processing and AI frameworks for undergraduates.

    2022 – 2025

  • Head of Data Science Camp

    IT Camp #14, KMITL

    Planned the camp and taught data preparation and modelling.

    2018

  • Teaching director & lecturer

    ToBeIT60, KMITL

    Taught IT topics to ~500 high-school students.

    2016

  • Student exchange researcher

    Kurume National College of Technology, Japan (SAKURA Exchange)

    Short-term science research exchange.

    2017

  • Microsoft student volunteer

    Microsoft Thailand

    Advised customers on Microsoft products.

    2017

11 / Contact

Let's build something that matters.

Open to conversations worldwide on end-to-end AI products, on-premise LLM and voice systems, research collaboration and speaking. Email is the fastest way to reach me.

joeysattaya@hotmail.com